Welcome to PG Master! This Privacy Policy explains how we collect, use, and protect your information. By using our app, you agree to the practices described here.
Last Updated: December 28, 2025 | Effective: December 28, 2025
1. Information We Collect
Personal Information
Name & Email
Phone Number
Profile Photo
Login Credentials
PG Management Data
- PG property details (name, address, city)
- Room and bed information
- Tenant records and occupancy data
- Financial transactions (rent, expenses, income)
- Notices and complaints
Payment Information
- Payments processed securely through Razorpay
- We do NOT store credit/debit card numbers or UPI PINs
- Only transaction IDs and status are stored
2. How We Use Your Information
- Service Delivery: To provide PG management features
- Account Management: To create and manage your account
- Communication: To send notifications about rent, notices, and complaints
- Payment Processing: To process subscription payments
- Customer Support: To respond to your inquiries
- Improvement: To improve our app and services
3. Data Storage & Security
Google Firebase
SSL/TLS Encryption
Hashed Passwords
SOC 2 Compliant
4. Data Sharing
🚫 We do NOT sell your personal information to anyone.
- Within Your PG: Admins can see tenant information for their PGs
- Payment Processors: Razorpay for secure payment processing
- Legal Requirements: When required by law
- Service Providers: Firebase (Google) for data storage
5. Your Rights
Access Data
Correct Info
Delete Account
Opt-out
6. Third-Party Services
- Google Firebase: Authentication, database, cloud storage
- Razorpay: Payment processing
- Google Fonts: Typography
7. Data Retention
- Account data retained while account is active
- Transaction records kept for 7 years (legal compliance)
- Data removed within 30 days of account deletion
8. Children's Privacy
PG Master is not intended for children under 18 years. We do not knowingly collect information from children.
📧 Contact Us
Have questions about this Privacy Policy? We're here to help!